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Services Division

24/7 expert maintenance, repairs, and on-site technical support for CT, MRI, X-Ray and all diagnostic imaging systems nationwide — factory-certified engineers ensuring maximum uptime for Pakistan's healthcare infrastructure.

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CT Service
Comprehensive Support

Service Capabilities

Factory-certified technical expertise across all major diagnostic imaging modalities and manufacturers.

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Preventive Maintenance

Scheduled maintenance programs ensuring peak performance and longevity of imaging equipment.

  • Quarterly PM schedules
  • Calibration services
  • Performance testing
  • Component replacement
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Emergency Repairs

24/7 rapid response for critical system failures — minimizing downtime and revenue loss.

  • 4-hour response time
  • On-site diagnostics
  • Part sourcing network
  • Temporary replacements
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Performance Testing

Comprehensive QA/QC protocols ensuring compliance with international imaging standards.

  • Image quality assessment
  • Dose optimization
  • Artifact analysis
  • Safety compliance
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System Upgrades

Software and hardware upgrades to extend equipment lifespan and add new capabilities.

  • Software updates
  • Hardware retrofits
  • Protocol optimization
  • Feature additions
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Annual Contracts

Comprehensive maintenance contracts with priority service and predictable costs.

  • Unlimited service calls
  • All parts included
  • Priority scheduling
  • 98% uptime guarantee
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Remote Support

Real-time remote diagnostics and troubleshooting to resolve issues faster.

  • Remote diagnostics
  • Telephonic guidance
  • Log file analysis
  • Software adjustments

Nationwide Service Coverage

ProMED Solutions operates service centers across Pakistan's major cities with factory-trained engineers ready to respond to your facility 24/7.

Our engineers hold OEM certifications from GE, Philips, Siemens, Canon, and Shimadzu — ensuring expert-level support regardless of your equipment manufacturer.

We maintain an extensive parts inventory and global supplier network, ensuring rapid component availability even for legacy systems.

24/7 Emergency Support
98% Uptime Guarantee
Service Work

Need Emergency Service Support?

Our engineers are standing by 24/7 to respond to your facility's urgent service needs.

Contact Service Team