Services Division

Clinical Engineering
Support

Multi-vendor maintenance excellence — keeping your diagnostic imaging equipment running at peak performance across Pakistan.

98%Uptime Guarantee
<4hrResponse Time
24/7Emergency Support
Committed to Clinical Excellence

Our Partners

Infinity Medtech Systems
RTI Independent X-Ray Quality Assurance
Sun Nuclear Corporation USA
BMI Biomedical International
Poskom
Rayence
Mindways CT
Nukem Isotopes

🔧 OEM Multi-Vendor Equipment Support

OEM MRI CT Angio Mammo X-ray DR CR Fluoro Ultrasound
GE Healthcare ✓ ✓ ✓ ✓ ✓ ✓ — ✓ ✓
Siemens ✓ ✓ ✓ — ✓ ✓ — ✓ —
Toshiba/Canon ✓ ✓ ✓ ✓ — ✓ — ✓ ✓
Shimadzu ✓ — — — ✓ ✓ — ✓ —
Philips ✓ — — — ✓ ✓ — — —
Infinity Medtech — — — — ✓ ✓ — — —
Konica Minolta — — — — — — ✓ — —
Fuji Film ✓ ✓ — ✓ ✓ ✓ ✓ — —

Specialized Tools

Professional-grade equipment with full technical support

Multivendor Magnet Power Supply

Multivendor Magnet Power Supply

Universal power supply compatible with Siemens, Philips, GE, and Canon MRI systems.

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Coldhead Replacement Kit

Coldhead Replacement Kit

GE Coldhead Change Kit with premium components for safe, seamless replacement.

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MRI-Compatible Tools

MRI-Compatible Tools

We provide customizable nonmagnetic service tool kits crafted from beryllium, copper, or titanium, engineered for durability, performance, and safety within MRI environments.

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Helium Filling Kit

Helium Filling Kit

The Helium Filling Kit is a specialized service tool designed to simplify helium refill operations while reducing potential risks and ensuring safe, efficient handling.

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RTI kV/mA Meters

RTI kV/mA Meters

The Piranha MULTI X-ray meter provides precise diagnostics and quality assurance across Radiography/Fluoroscopy, CT, and Mammography, measuring kVp, exposure time, HVL, filtration, dose, dose rate, and waveforms.

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Our Service Portfolio

Services

Services to major private healthcare providers through a team of experienced, trained and dedicated biomedical engineers. Having secured service contracts from prominent diagnostic imaging setups across Pakistan.

Educational Training

Education and Training through a team of experienced, trained and dedicated biomedical engineers. Having secured service contracts from prominent diagnostic imaging setups with comprehensive training programs.

Response Process

From Call to Resolution

Our proven process ensures minimal downtime for your critical imaging equipment.

📞
0 — 15 min
Call Received

Ticket created, case assigned to nearest available engineer.

💻
15 — 60 min
Remote Diagnostics

Engineer runs remote assessment and dispatches to site if needed.

🚗
1 — 4 hours
On-Site Arrival

Engineer arrives, performs full problem assessment and begins repair.

✅
4 — 24 hours
Resolution & Verification

System restored, performance verified, full service report issued.

Training Excellence

Hands-On Training Programs

Our engineers conduct comprehensive training sessions with medical staff, ensuring proper equipment operation and safety protocols.

🎯

Practical Training

Hands-on training sessions conducted directly at healthcare facilities with actual equipment.

👥

Expert Instructors

Certified engineers with extensive experience in medical imaging equipment operation.

📋

Safety Protocols

Comprehensive safety training and radiation protection protocols for all staff members.

Service Level Agreements

Our Guarantees

Industry-leading SLAs backed by certified engineers and 24/7 support infrastructure.

98%
System Uptime
<4hr
On-Site Response
24/7
Technical Helpdesk
100%
Documented Reports
Response Process

From Call to Resolution

Our proven process ensures minimal downtime for your critical imaging equipment.

0 — 15 min

Call Received

Ticket created, case assigned to nearest available engineer.

15 — 60 min

Remote Diagnostics

Engineer runs remote assessment and dispatches to site if needed.

1 — 4 hours

On-Site Arrival

Engineer arrives, performs full problem assessment and begins repair.

4 — 24 hours

Resolution & Verification

System restored, performance verified, full service report issued.

🔧 OUR EXPERTISE

Medical Equipment Services

Providing comprehensive maintenance for complete Radiology & Nuclear Medicine equipment across all major OEM brands.

Comprehensive Imaging & Clinical Engineering Expertise

Diagnostic Imaging

  • ✓ X-Ray Units
  • ✓ CT Scanners
  • ✓ Flat Panel Detectors (FPD)
  • ✓ Mammography Machines
  • ✓ Fluoroscopy Systems

Advanced Modalities

  • ✓ MRI (Permanent & Super Con)
  • ✓ Ultrasound Systems
  • ✓ QA/QC Equipment
  • ✓ Nuclear Medicine Equipment
🎓 EDUCATION & TRAINING

Professional Development Services

Service Level Agreements include comprehensive educational training for clinical and technical staff.

Training Programs

  • ✓ Equipment Operation Training
  • ✓ Safety & Radiation Protection
  • ✓ Maintenance Best Practices
  • ✓ Clinical Staff Upskilling

Certification

Our certified biomedical engineers conduct comprehensive on-site training sessions, ensuring your staff can operate and maintain equipment safely and effectively.

Factory-trained engineers with decades of experience across all major OEM platforms.

📸 OUR WORK

Service Excellence in Action

Our certified engineers delivering professional maintenance, training, and support services nationwide.

Clinical Training Session

Clinical Staff Training

CT scanner operation & safety protocols

Equipment Service Team

On-Site Service Team

X-ray system calibration & maintenance

CT Phantom Testing

QA/QC Testing

CT phantom quality assurance checks

Classroom Training

Educational Training

Group training for medical staff

X-Ray Demonstration

Equipment Demonstration

X-ray system training & operation